Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number
  • Payment and billing information
  • Profile information and preferences
  • Communication and correspondence

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process bookings and payments
  • Send you updates and promotional materials
  • Respond to your requests and support needs
  • Detect and prevent fraud

3. Information Sharing

We do not sell your personal information. We may share your information with property owners for booking purposes, service providers who assist our operations, and when required by law.

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Lodge a complaint with authorities

6. Contact Us

For privacy-related questions, contact us at privacy@livoo.com